Assistant Shop Manager

4 days ago


Guildford, Surrey, United Kingdom Shooting Star Children's Hospices Full time
About the Opportunity

We have an exciting opportunity for a Sales and Customer Service Supervisor to join our retail team at Shooting Star Children's Hospices in Guildford. As a key member of our team, you will be responsible for leading a team of volunteers to achieve sales targets and deliver excellent customer service.

Key Responsibilities
  • Lead a team of volunteers to achieve sales targets and provide excellent customer service
  • Implement strategies to drive sales growth and improve customer engagement
  • Maintain the shop premises to a high standard, ensuring compliance with health and safety legislation and company policies
Requirements

To be successful in this role, you will need:

  • Experience of leading a team in a retail environment, including knowledge of retail and health and safety legislation
  • Excellent communication and leadership skills, with the ability to motivate and train a team of volunteers
  • Proven track record of delivering results in a fast-paced environment
What We Offer

In return, you will receive a competitive salary of £26,000 - £32,000 per annum, plus a range of benefits, including:

  • NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
  • 27 days annual leave, rising to 30 days after 5 years' service, plus Bank Holidays and 2 weeks paid sabbatical leave after 5, 10 and 15 years' service
  • Enhanced maternity, adoption, and paternity leave pay
  • Flexible working arrangements
  • Reimbursed professional membership fees
  • Eye care
  • Employee Assistance Programme
  • Occupational Health
  • Mindfulness sessions
  • Cycle to work scheme
  • Mental Health First Aiders
  • Nutritionally balanced meals at Christopher's (free for employees) and free fruit at our Hampton site


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