Customer Service Representative

6 days ago


Bath, Bath and North East Somerset, United Kingdom Marks and Spencer Full time
Join our team and deliver exceptional customer service

At Marks and Spencer, we're committed to providing an outstanding shopping experience for our customers. As a Customer Assistant - Christmas - Night Shift, you'll play a vital role in ensuring our customers receive the best possible service, even on a night shift.

Key Responsibilities:
  1. Serve our customers efficiently across various service points.
  2. Ensure the store is tidy and well-stocked, with shelves always fully stocked.
  3. Monitor and deliver on daily sales targets, priorities, and promotions.
  4. Engage with customers to understand their needs and provide recommendations.
  5. Utilize digital tools and communication channels to deliver exceptional customer service.
  6. Take ownership of workload planning and management.


What We Offer
We're committed to creating a positive and inclusive work environment. As a valued member of our team, you'll have access to ongoing training and development opportunities, as well as a range of benefits and perks.

Why Choose Marks and Spencer?
We're a leading retailer with a rich history of innovation and excellence. Our commitment to quality, sustainability, and customer satisfaction sets us apart from the competition. Join us, and you'll be part of a dynamic and supportive team that's passionate about delivering outstanding results.

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