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Aftersales Manager Position

2 months ago

Tewkesbury, Gloucestershire, United Kingdom Path Recruitment Full time
Aftersales Manager Job Description

We are seeking an experienced Aftersales Manager to join our team at Path Recruitment. As a key member of our commercial vehicle sales company, you will be responsible for leading our aftersales operations and driving business growth.

Key Responsibilities:
  • Lead and manage a team of aftersales professionals to achieve sales and customer satisfaction targets.
  • Conduct regular audits and reviews to ensure operational efficiency and effectiveness.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Manage and maintain relationships with key customers and stakeholders.
  • Collaborate with other departments to ensure seamless integration of sales and aftersales operations.
Requirements:
  • Proven experience as an Aftersales Manager or similar role in the motor industry.
  • Strong leadership and management skills, with the ability to motivate and develop a team.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and stakeholders.
  • Knowledge of commercial vehicle sales and aftersales operations, including workshop management and business administration.
  • Ability to analyze data and make informed decisions to drive business growth.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional development and growth.
  • A dynamic and supportive work environment.
  • The chance to work with a well-established and respected national commercial vehicle sales company.