Product Support Engineer

1 month ago


Havant, Hampshire, United Kingdom Collins Aerospace Full time
About Us

Collins Aerospace is a leading provider of innovative solutions for the global aerospace and defense industry.

Job Summary

We are seeking a highly skilled Product Support Engineer to join our team. As a key member of our engineering team, you will be responsible for providing technical support to customers and developing innovative solutions to meet their needs.

Key Responsibilities:
  • Provide timely and effective technical support to customers via phone, email, and in-person visits.
  • Collaborate with cross-functional teams to develop and implement new product designs and features.
  • Analyze customer feedback and provide data-driven insights to inform product development decisions.
  • Develop and maintain technical documentation, including user manuals and training guides.
Requirements:
  • Bachelor's degree in an engineering field or related discipline.
  • Minimum 3 years of experience in a product support or engineering role.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
What We Offer:
  • Competitive salary: $90,000 - $110,000 per year, depending on experience.
  • Benefits package, including health insurance, retirement plan, and paid time off.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.


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