Electrical Engineer for Technical Support

22 hours ago


Havant, Hampshire, United Kingdom Sartorius Corporate Administration GmbH Full time
Job Description:
Sartorius Corporate Administration GmbH is seeking a highly skilled Electrical Engineer to join its Technical Support department in Havant. As a key member of the team, you will be responsible for providing technical support for service and internal customers, maintaining chromatography systems, diagnosing complex technical issues, and performing electrical fault finding with the assistance of the field engineering team.

The ideal candidate will have a strong background in electrical engineering, experience in servicing and repairing electrical equipment, and a keen eye for detail. You will also possess excellent communication skills, both written and verbal, and be able to work effectively in a team environment. Additionally, you will have a willingness to travel up to 20% of the time, which may involve international trips.

We offer a competitive salary of £45,000 - £55,000 per annum, depending on experience, plus benefits such as 25 days' annual leave, flexible working hours, and a comprehensive training program. If you are a motivated and enthusiastic individual looking to take your career to the next level, we encourage you to apply.

Your Responsibilities:
• Provide repair and maintenance support for chromatography systems
• Diagnose complex technical issues
• Configure systems
• Perform electrical fault finding
• Support projects from pre-FAT to SAT
• Assist customers in using systems, troubleshooting directly with them either remotely or on-site
• Liaise with software houses, R&D, engineering, and application teams to resolve technical problems related to systems
• Train people 1-to-1 on systems, either at customer sites or in the factory
• Document hardware and software errors during commissioning
• Organize software back-ups and updates
• Travel to customer sites occasionally

Requirements:
HNC/HND in Electrical Engineering/Electromechanics or Engineering Apprenticeship complete with supporting qualification or HNC/HND or ONC in Instrumentation and Control Engineering
Service/Maintenance engineering experience working either in a manufacturing/production environment or servicing, repairing domestic appliances or industrial machinery/systems (electrical bias)
Keen to step into working in controls engineering in a manufacturing environment
Experience in electrical fault finding, diagnosing technical issues in relation to software would be useful
Understanding PLC systems for troubleshooting/diagnostic would be desirable
Experience in delivering service to customers and communicating effectively
High accuracy when it comes to technical writing
Being proactive and the ability to work independently as well as part of a team
Willingness to travel

What We Offer:
A competitive salary of £45,000 - £55,000 per annum, depending on experience, plus benefits such as 25 days' annual leave, flexible working hours, and a comprehensive training program.

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