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Sales and Customer Service Representative

1 month ago

Oxford, Oxfordshire, United Kingdom WHSmith Full time

Job Description

Sales Assistant – WHSmith – Oxford

Contract Type: Fixed Term

Working hours: Weekdays - Evenings (Up to Midnight finish)

We are seeking a Sales Assistant to provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards.

Key Responsibilities:

  • Deliver an exceptional customer service to all customers.
  • Carry out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
  • Meet high standards of display and visual merchandising helping customers find what they're looking for easily.
  • Be part of a team and support colleagues.

What We're Looking For:

  • A passion for customers having an exceptional experience in store.
  • Confident in communicating within the team.
  • Motivated to achieve fantastic results and standards.
  • Adaptable to meet company requirements and goals

How We Reward Our Teams:

We know you'll work hard to make WHSmith a success and our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we'll reward you with a range of deals from retail partners that will help you save money and make memories.

Our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.

About Us:

WHSmith has a remarkable heritage and we have held our place as the Hub of the High Street and in our customers' hearts for years. But this doesn't mean that we're resting on our laurels – Our stores work hard to make customer and colleague journeys in life possible, marking the milestones with cards and gifts, providing escape and education with our books, and communication and currency in our Post Office Stores.

WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.