Government Agency Support Staff

2 weeks ago


Northampton, Northamptonshire, United Kingdom CV-Library Full time

We are recruiting for a talented Transaction Processing Specialist to join our team in the Government Agency sector. This is an exciting opportunity to make a real difference in the lives of our clients.

Responsibilities:

  1. Process transactions/Applications via an Optical Character Recognition (OCR) system.
  2. Responsible for maintaining accurate and up-to-date information held on a database or manually.
  3. Proactively identify areas for improvement and suggest solutions to enhance process efficiency.
  4. Provide exceptional customer service and handle customer inquiries in a professional manner.

Skills Required:

Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and stakeholders. A keen eye for detail and ability to work accurately under pressure is essential.



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