Global Watch Retail Operations Leader

1 day ago


London, Greater London, United Kingdom WATCHES OF SWITZERLAND Full time

We are seeking a Global Watch Retail Operations Leader to oversee our showrooms, ensuring an exceptional customer experience. As a key member of our management team, you will be responsible for driving sales growth and improving customer satisfaction.

About Our Business

Watch of Switzerland is a FTSE-250 retail company operating in the UK, Europe, and the US, employing nearly 3,000 people across these regions. Our business includes luxury watch specialists and complementary jewellery offerings, with over 190 showrooms worldwide.

We pride ourselves on building strong partnerships with prestigious luxury brands, leveraging impactful marketing and cutting-edge technology to provide a modern, distinctive luxury experience for our clients.

The ideal candidate will possess strong leadership skills, commercial awareness, and a passion for delivering excellent client service. Estimated salary: £70,000 - £90,000 per annum.

Benefits and Perks
  • Holiday Purchase Scheme
  • 24/7 Employee Assistance Programme
  • Virtual GP Service
  • Share Save Scheme
  • Birthday Off
  • Wellbeing Tools
  • Generous Discount Scheme
  • Enhanced Maternity Pay


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