Technical Support Professional for Automotive Industry
6 days ago
We are seeking a skilled and experienced Technical Support Professional for Automotive Industry to join our team at Expert Employment. In this role, you will be responsible for providing technical support and guidance to our customers, ensuring that they receive prompt and effective assistance with their car-related queries.
You will act as the first point of contact for customers, responding to their queries and resolving issues in a timely and professional manner. You will also collaborate with other departments to share insights and improve customer experiences. To succeed in this role, you will need to have a passion for cars, excellent communication skills, and the ability to work well in a team and independently. We estimate the salary for this position to be around £38,000 per annum.
Key Responsibilities
* Provide technical support and guidance to customers via phone, email, or in person
* Respond to customer queries and resolve issues in a timely and professional manner
* Collaborate with other departments to share insights and improve customer experiences
* Document support cases and solutions in our ticketing system
Requirements
* Passion for cars
* Excellent communication skills, both written and verbal
* Ability to work well in a team and independently
* Full, clean UK driving licence
What We Offer
We offer a competitive salary, a dynamic and supportive work environment, and opportunities for professional growth and development. If you are a motivated and enthusiastic individual who is passionate about cars and committed to delivering exceptional customer service, we encourage you to apply.
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