Automotive Industry Support Specialist

7 days ago


Buckingham, United Kingdom Expert Employment Full time

Company Overview:

Expert Employment is a leading provider of innovative solutions in the automotive industry. We are dedicated to delivering exceptional support services that meet the evolving needs of our clients.


Salary: £25,000 - £35,000 per annum, depending on experience


Job Description:

We are seeking an experienced Customer Service Representative to join our team. As a Customer Support Specialist, you will be responsible for tackling customer inquiries with precision, providing in-depth product information, and delivering exceptional support.


Key Responsibilities:

  • Leverage your automotive industry experience or knowledge to provide accurate and helpful responses to customer inquiries
  • Communicate clearly and professionally in writing and over the phone to resolve customer issues efficiently
  • Drawing on your previous customer service experience to provide empathetic and effective support
  • Applying logical thinking to troubleshoot issues effectively and identify solutions
  • Bringing a positive, team-oriented attitude to contribute to a collaborative work environment
  • Holding a valid, clean UK driving license is essential for this role


Required Skills and Qualifications:

  • Proven customer support experience, especially in tech or automotive fields
  • Insight into vehicle data acquisition techniques and experience with product testing methodologies and tools
  • Basic understanding of electronics and ability to learn new technologies quickly


Benefits:

  • A competitive salary package
  • Ongoing training and development opportunities to enhance your skills and knowledge
  • A dynamic and supportive work environment
  • The opportunity to work with a leading provider of innovative solutions in the automotive industry


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