Automotive Industry Support Specialist
7 days ago
Company Overview:
Expert Employment is a leading provider of innovative solutions in the automotive industry. We are dedicated to delivering exceptional support services that meet the evolving needs of our clients.
Salary: £25,000 - £35,000 per annum, depending on experience
Job Description:
We are seeking an experienced Customer Service Representative to join our team. As a Customer Support Specialist, you will be responsible for tackling customer inquiries with precision, providing in-depth product information, and delivering exceptional support.
Key Responsibilities:
- Leverage your automotive industry experience or knowledge to provide accurate and helpful responses to customer inquiries
- Communicate clearly and professionally in writing and over the phone to resolve customer issues efficiently
- Drawing on your previous customer service experience to provide empathetic and effective support
- Applying logical thinking to troubleshoot issues effectively and identify solutions
- Bringing a positive, team-oriented attitude to contribute to a collaborative work environment
- Holding a valid, clean UK driving license is essential for this role
Required Skills and Qualifications:
- Proven customer support experience, especially in tech or automotive fields
- Insight into vehicle data acquisition techniques and experience with product testing methodologies and tools
- Basic understanding of electronics and ability to learn new technologies quickly
Benefits:
- A competitive salary package
- Ongoing training and development opportunities to enhance your skills and knowledge
- A dynamic and supportive work environment
- The opportunity to work with a leading provider of innovative solutions in the automotive industry
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