Danish Speaking Customer Specialist
3 weeks ago
Job Description
This role requires a customer-focused individual who can provide excellent service via phone and email. As a Danish speaking customer advisor, you will work with customers based in the Danish speaking region, dealing with enquiries in a prompt and professional manner.
Key Responsibilities:
- Accurately and professionally manage inbound calls
- Deal with web enquiries efficiently
- Generate and manage responses back to customers/consumers
- Perform general administrative tasks
- Investigate and resolve issues related to returned products
- Translate documents as required
Requirements
- Fluent in Danish
- Previous experience working in a customer service environment (desirable)
- Strong customer focus and professional approach
- Excellent communication skills (oral and written)
- Ability to demonstrate innovation and good judgement/problem solving skills
- Flexibility to work from home/remotely 2 days a week
Benefits
This role offers a competitive annual salary of £28,000, plus attractive company benefits. You will have the opportunity to work from home/remotely 2 days a week, making it an ideal position for those seeking a better work-life balance.
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