Danish Speaking Customer Specialist

3 weeks ago


StratforduponAvon, Warwickshire, United Kingdom Advancing People Full time

Job Description

This role requires a customer-focused individual who can provide excellent service via phone and email. As a Danish speaking customer advisor, you will work with customers based in the Danish speaking region, dealing with enquiries in a prompt and professional manner.

Key Responsibilities:

  1. Accurately and professionally manage inbound calls
  2. Deal with web enquiries efficiently
  3. Generate and manage responses back to customers/consumers
  4. Perform general administrative tasks
  5. Investigate and resolve issues related to returned products
  6. Translate documents as required

Requirements

  • Fluent in Danish
  • Previous experience working in a customer service environment (desirable)
  • Strong customer focus and professional approach
  • Excellent communication skills (oral and written)
  • Ability to demonstrate innovation and good judgement/problem solving skills
  • Flexibility to work from home/remotely 2 days a week

Benefits

This role offers a competitive annual salary of £28,000, plus attractive company benefits. You will have the opportunity to work from home/remotely 2 days a week, making it an ideal position for those seeking a better work-life balance.



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