Café Assistant

4 days ago


StratforduponAvon, Warwickshire, United Kingdom GRACE N CARE LLC Full time
Customer Experience Specialist - Dining
Are you passionate about delivering exceptional customer service? Do you have a keen eye for detail and a love of food? If so, we would love to hear from you As a Customer Experience Specialist - Dining, you will play a vital part in ensuring that our residents receive an outstanding dining experience.

About the Role
This is a fantastic opportunity to join our team at GRACE N CARE LLC as a Customer Experience Specialist - Dining. You will be responsible for serving meals and refreshments to our residents, while maintaining high standards of cleanliness and presentation. You will also assist with food preparation and presentation, working collaboratively with the kitchen team to ensure smooth service operations.

Key Responsibilities
- Serve meals and refreshments to residents in a friendly and courteous manner
- Clean and maintain the dining area to high standards
- Assist with food preparation and presentation
- Provide excellent customer service to all residents
- Work collaboratively with the kitchen team to ensure smooth service operations

Salary and Benefits
- Competitive salary of £11.80 per hour (dependent on experience and qualifications)
- Permanent contract with 6.5 hour shifts and alternate weekends
- Opportunities for career progression and professional development
- Supportive and inclusive work environment
- Access to discounts at local gyms and fitness facilities

Requirements
- Previous experience in a customer-facing role or similar environment
- Basic Food Hygiene Certificate
- Excellent communication and interpersonal skills
- Ability to work well under pressure and as part of a team

What We Offer
- My Healthcare - access to quick and easy health advice and treatment
- Annual allowance of £350 redeemable against Bupa healthcare products
- Free meal on every shift
- 28 days holiday
- Long service rewards and recognition programme
- Interest-free annual travel loan for public transport season tickets
- Wagestream - early access to earned wages

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