Branch Manager
5 days ago
We are seeking a highly skilled and experienced Branch Manager to oversee our busy agricultural and turf dealership in Dorchester. As a key member of our senior management team, you will be responsible for the overall performance of the branch, meeting business plan objectives, and fulfilling the expectations of all stakeholders.
Key Responsibilities:
- Execute the business plan and achieve financial performance, including sales, budgets, and cost control, against established KPIs and targets for the branch.
- Ensure effective communication within and across all departments at the branch, including leading regular department management meetings and employee meetings.
- Develop and maintain positive relationships with existing and new customers, resolving critical customer issues.
- Support the Sales Team in promoting best practice, acquiring knowledge of existing prospects, and providing confirmation on trade-in values and the utilization of sales/marketing programs.
- Implement all health and safety requirements with the support of our internal Health and Safety Coordinator.
- Communicate with other Branch Managers to implement best practices and consistent processes for all departments within the organization.
- Support Group Managers in implementing overall policies, processes, and changes in any department within the location.
- Oversee maintenance, security, and a professional appearance of the facility and property.
- Liaise with HR and provide input to the hiring, development, coaching, conduct management, evaluation, and effectiveness of the management team and other employees within their depot.
Requirements:
- 1+ years of experience as a Branch/Operations Manager (desirable)
- 3+ years of experience as a people manager (essential), ideally within Parts/Service/Sales
- Knowledge of financial metrics with a solid understanding of sales, parts, and service operations (essential)
- Previous experience in the agriculture industry (advantageous/desirable)
- Familiarity with John Deere and competitive products (advantageous/desirable)
- Experience of managing teams within a similar industry (considered)
- Experience in dealing with customer issues/concerns (essential)
- Solid analytical, business planning, problem-solving, and communication skills
Benefits:
- Very substantial/competitive salary
- Laptop and mobile phone provided
- Company vehicle including private use (Isuzu D-Max)
- Up to 33 days holiday (including bank holidays)
- Free parking
- Occupational Sick Pay Scheme
- Focused career/development progression
- Autonomous work culture – we encourage our staff to work from their own initiatives rather than be micromanaged
- Opportunity to join regular social events
- You will become part of the Hunt Forest Group community
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