Onsite Engineer Position

5 days ago


London, Greater London, United Kingdom Xact Placements Limited Full time
About the Job
This Onsite Engineer position at Xact Placements Limited involves a rotation between working Onsite in the West End and on the Service Desk. The successful candidate will be responsible for troubleshooting, fault finding, and providing customer advice on systems.

Main Duties
  1. Responsible for managing assigned tickets using the ticket management system.
  2. Providing support within agreed SLAs to ensure response and fix times are met.
  3. Remote desktop/server support with Windows environments.
  4. Involvement in technical projects for technology deployments/upgrades.

Key Skills and Experience
  • Excellent communication skills.
  • Strong networking knowledge with proficiency in troubleshooting networking protocols.
  • Solid experience of server support and virtual environments (VMware).

Compensation Package£35,000-£40,000 per annum + Overtime & on call.

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