Senior Operations Manager
3 days ago
Eco Approach Ltd is seeking a highly skilled and experienced Field Services Director to lead its solar installation projects. As a key member of the team, you will be responsible for overseeing the delivery of solar installation projects safely, on time, and within budget while ensuring exceptional customer service.
About the Role
This role requires a strong understanding of solar PV systems, commercial awareness, and excellent leadership skills. You will manage a network of installers, oversee day-to-day operations, and ensure compliance with health and safety regulations, building standards, and program requirements. Your primary focus will be on delivering high-quality installations while maintaining a strong network of contractors and suppliers.
Key Responsibilities
- Facilitate accurate and effective project handover from the internal retrofit team.
- Ensure compliance with health and safety, building regulations, and license obligations.
- Using management information and data, recognize trends to support analysis of individual and team performance to quickly understand and address reasons for under or over performance and build into regular conversations and coaching with individuals.
- Oversee day-to-day management and coordination of the Installation teams, including assessing site plans, measuring, and ordering required materials.
- Manage the installation process from conception to completion, providing technical guidance.
- Manage performance and quality of all subcontractors and operatives.
- Submit weekly reports to the Regional Operations Manager, including site audit reports, room availability reports, and weekly progress reports.
- Implement robust quality control measures to assess the performance and workmanship of contractors.
- Conduct regular audits to ensure compliance with industry standards, health and safety regulations, and program requirements, thus maintaining a high level of quality in all installation projects.
Experience and Qualifications
The ideal candidate should have experience in an Operations Management role, managing subcontractors and direct labor teams. They should also possess excellent technical knowledge of solar PV systems, commercial awareness, and strong leadership skills. Additionally, they should be competent in Microsoft packages and able to demonstrate ability to build strong relationships with contractors and suppliers.
Benefits
Eco Approach Ltd offers a competitive salary of £45,000-£50,000 (based on experience) + bonus, company van, fuel card, annual leave, pension, and Health Assured Programme. The role requires regular travel within London and the South East.
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