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Partnerships Development Officer

2 months ago

Crawley, West Sussex, United Kingdom St Catherine's Hospice Full time
Job Summary

We are seeking a highly skilled and motivated Partnerships Officer to join our team at St Catherine's Hospice. As a key member of our Income Generation team, you will play a vital role in inspiring and engaging high-value individual supporters, legacy pledgers, members, and major donor prospects to develop relationships that sustainably support our strategic priorities.

About Us

St Catherine's Hospice is a leading provider of palliative care services in our community. We are committed to delivering exceptional experiences for our valued supporters and are seeking a Partnerships Officer who shares our passion for making a difference in the lives of those affected by serious illness.

Key Responsibilities
  • Develop and implement effective strategies to engage and inspire high-value individual supporters, legacy pledgers, members, and major donor prospects.
  • Build and maintain strong relationships with key stakeholders, including donors, volunteers, and community partners.
  • Identify and pursue new opportunities for income generation, including major gifts, legacies, and corporate partnerships.
  • Work closely with our fundraising team to develop and implement fundraising campaigns and events.
  • Provide excellent stewardship and recognition to our donors and supporters, ensuring that they feel valued and appreciated.
Person Specification
  • Flexible approach to change, innovation, and progress in the work environment.
  • Ability to work across teams and departments, inspiring, engaging, and enabling colleagues to achieve results.
  • Willingness and ability to work occasional unsociable hours when required.
  • Able to work calmly under pressure and deliver results to a high standard.
  • Proactive, motivated, organized with strong time-management skills.
  • Excellent attention to detail with high levels of accuracy.
  • High standard of diplomacy, integrity, and reliability.
  • Ability to demonstrate and model St Catherine's values in all aspects of work.
Qualifications and Experience
  • Educated to A level standard or equivalent, with grade A-C GCSE level in English and Maths.
  • Demonstrable experience of donor or customer care with the ability to build relationships with people at all levels.
  • The ability to influence and inspire others to give of their time, money, and expertise.
  • Experience of identifying appropriate asks, time frames, and approaches.
  • Experience of securing financial income.
  • Approachable with excellent interpersonal and team-working skills.
  • Excellent organizational, administrative, planning, and time management skills.
  • Experience of producing written materials to a high standard.
  • Experience of liaising with the public by phone or face to face.
  • Self-reliant and able to take initiative.
  • Ability to manage a variety of tasks concurrently.
  • Experienced in working to agreed targets and KPIs.
Desirable Qualifications and Experience
  • Previous experience of using a customer relationship or donor management database.
  • Experience of working with volunteers.
  • Experience of securing five-figure gifts.
  • Knowledge of St Catherine's geographical area and how this applies to local relationships.
  • Experience of working in a fundraising-oriented environment.
  • Ability to report on income and expenditure.
  • Experience of using Microsoft Office packages and databases.