Fraud Prevention Specialist

5 days ago


Manchester, United Kingdom The Hut Group Full time
Job Description

The Fraud Investigations team is seeking a highly skilled professional to join their team as a Fraud Prevention Specialist. The successful candidate will have experience in identifying fraud and abuse in company systems and processes, investigating root cause and managing complex fraud problems through to closure.

Key Responsibilities:

  • Support Audit, Human Resources, Information Security and Finance Teams with queries, monitoring and investigations
  • Assess and resolve referrals for Investigation from the Fraud Team and Customer Service
  • Work closely with our Fraud data science and engineering teams on developing prevention strategies and identifying patterns of fraud and abuse
  • Review and monitor BI reports in line with current threats to the business and undertake actions where appropriate, including reviewing process/controls
  • Brand Protection activities such as marketplace audits, proactive detection of online groups, forums, pages, unauthorised resellers and persons of interest who seek to defraud THG
  • Monitor, investigate and act on THG misuse of staff discount and other benefits
  • Proactive monitoring of sales queues for either organised fraud or decisional issues and reporting findings to relevant management

As a Fraud Prevention Specialist, you will be working in a fast-paced environment and will require excellent communication and interpersonal skills, as well as experience with Open Source Intelligence and certification such as ACFS or CFE (or equivalent).



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