Service Manager

3 days ago


Dartford, Kent, United Kingdom GreenLeaf Homes Ltd Full time
About the Role

GreenLeaf Homes Ltd is seeking an experienced and dynamic Service Manager to lead our Ofsted-registered service for young people aged 16 years and above. As a key member of our team, you will be responsible for the effective operation, management, and development of the service, ensuring high-quality care, support, safeguarding, and guidance to our residents.

This exciting role involves managing a three-bed service, with potential additional management responsibilities for our other services in the coming months. We want to hear from individuals who have been involved in developing services and can bring a creative and innovative approach to delivering exceptional experiences for people with learning disabilities, special needs, and associated health conditions.

Job Highlights:

  • Competitive salary: £40,000 - £45,000 per annum (dependent on experience)
  • Excellent training and development opportunities
  • Potential for career advancement within a growing organization

Responsibilities:

Leadership and Management

As our ideal candidate, you will provide strategic leadership, vision, and direction to the staff team, promoting a culture of excellence and innovation. You will oversee the daily operations of the residential service, ensuring efficient and effective service delivery. This includes recruiting, training, and managing a skilled and motivated team, fostering a positive and inclusive working environment.

You will conduct regular staff supervision, performance reviews, and support professional development initiatives. Ensuring recruitment, supervision, and performance management of staff safeguards young people and minimizes potential risk to them.

Regulatory Compliance and Quality Assurance

You will ensure compliance with Ofsted regulations, statutory requirements, and other relevant legislation. Develop and maintain policies, procedures, and protocols that reflect best-safeguarding practices and promote high-quality care.

Conduct regular audits and risk assessments to identify areas for improvement and implement necessary changes. Prepare for and participate in Ofsted inspections, addressing any recommendations or requirements for improvement. Monitor and evaluate service performance, utilizing feedback and data to drive continuous improvement.

Care and Support of Young People

You will develop and implement comprehensive care plans and risk assessments, tailored to each young person's individual needs and goals. Oversee the provision of person-centered care, support, and guidance to promote well-being and independence.

Ensure the creation and maintenance of a safe, nurturing, and inclusive living environment. Facilitate young people's access to educational, vocational, and recreational opportunities to support their personal development. Respond promptly and effectively to complex issues, crisis situations, and safeguarding concerns involving young people.



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