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Service Desk Support Specialist
1 month ago
Network IT Recruitment Limited is seeking a skilled Service Desk Analyst to join their team. This role is based in Shrivenham and involves providing exceptional customer service and technical support to clients.
Key Responsibilities:- Deliver excellent customer service and communication skills (both verbal & written)
- Obtain Government Security Clearance (SC) with no restrictions
- Provide IT support and troubleshooting services
- Utilize Microsoft Office suite and Windows 10 and Microsoft Server 2016-2019
- Manage Active Directory and User Account management
- General knowledge of basic software installation and network hardware (Desirable)
- General knowledge of desktop computing
- Ability to troubleshoot technical support issues
A full job description is available upon request.