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Service Desk Support Specialist

1 month ago


Shrivenham, Oxfordshire, United Kingdom Network IT Recruitment Limited Full time
Service Desk Analyst

Network IT Recruitment Limited is seeking a skilled Service Desk Analyst to join their team. This role is based in Shrivenham and involves providing exceptional customer service and technical support to clients.

Key Responsibilities:
  • Deliver excellent customer service and communication skills (both verbal & written)
  • Obtain Government Security Clearance (SC) with no restrictions
  • Provide IT support and troubleshooting services
  • Utilize Microsoft Office suite and Windows 10 and Microsoft Server 2016-2019
  • Manage Active Directory and User Account management
  • General knowledge of basic software installation and network hardware (Desirable)
  • General knowledge of desktop computing
  • Ability to troubleshoot technical support issues

A full job description is available upon request.