Housing Maintenance Coordinator Role
2 days ago
£28,000 - £32,000 per year
We are seeking an organized and detail-oriented Housing Maintenance Coordinator to join our team at Prime Recruitment Solutions. As a key member of our construction administration team, you will be responsible for coordinating maintenance activities, ensuring prompt responses to customer inquiries, and maintaining accurate records.
Key Responsibilities:
* Manage a high-volume inbox, responding to customer queries, and escalating complex issues to senior staff members.
* Raise repair orders on our web-based system, allocating tasks to engineers based on skillset and geographical area.
* Collaborate with engineers to issue jobs to specialist contractors, monitoring progress until completion.
* Perform various administrative tasks, including data entry, report generation, and document management.
Essential Skills:
* 1+ year of experience in a similar administrative role or within the social housing sector.
* Strong organizational, communication, and problem-solving skills.
* Proficiency in Microsoft Office, particularly Excel, Word, and PowerPoint.
* Ability to work independently, manage multiple tasks, and prioritize deadlines effectively.
Bonus Benefits:
* Full training provided for successful candidates.
* A positive and supportive work environment.
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