IT Support Specialist

4 weeks ago

Cowdenbeath, Fife, United Kingdom Hemmersbach UK Ltd Full time
IT Support Engineer

Hemmersbach UK Ltd is a leading provider of IT infrastructure services, delivering solutions to top companies in the industry. As a socially responsible company, we invest 20% of our profits in our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family initiatives.

About the Role

We are seeking a skilled IT Support Engineer to join our team in Cowdenbeath, Scotland. As part of our dedicated support team, you will work directly with clients to provide top-notch support services for deskside and print. You will be fully supported by your Service Delivery Manager, Team Leader, and colleagues in every aspect of your work.

Key Responsibilities
  • Resolve deskside problems efficiently and effectively
  • Diagnose and support issues using standard Windows-based applications and tools
  • Confidently address break/fix issues
  • Desirable: Apple OSX, IoS, and Mac experience
What We Offer
  • A highly regarded team member within an exponentially growing international company
  • Variety: exciting projects and challenges daily with autonomy
  • Team Spirit: strong team spirit and a great working atmosphere in a friendly team
  • Openness: direct and informal communication even at management level
  • Career Opportunities: great possibilities for professional, personal, and language training
  • Initial Help: buddy programme to help you get started, a welcome pack included
  • A support package that includes: pension, medical cash plan, as well as additional co-funded benefits

If you are a motivated and skilled IT professional looking for a new challenge, please send your CV, together with your availability to interview and salary expectations.

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