Travel Industry Specialist

4 weeks ago


London, Greater London, United Kingdom O50C Full time

At O50C, we are seeking a highly skilled Travel Consultant to join our team. As a European travel specialist, you will be responsible for creating inspiring trips for our clients, utilizing your in-depth knowledge of South East Asia, Indonesia, Malaysia, New Zealand, and Australia.

The ideal candidate will have a passion for travel, excellent knowledge of the luxury travel industry, and a sales-driven approach. You will be responsible for contacting potential clients, ensuring familiarity with all products developments in your region, and participating in company-sponsored educational trips.

Key Responsibilities:

  • Contact potential clients and nurture initial enquiries into active sales leads.
  • Stay up-to-date with all products developments in your region.
  • Participate in company-sponsored educational trips.
  • Attend and participate in all learning opportunities, offering your expertise to the training team where requested.
  • Share your expertise to increase knowledge across the business.
  • Complete relevant educational pre and post-trip paperwork.
  • Use effective questioning techniques to establish client requirements.
  • Create bespoke itineraries matching client preferences and requirements.
  • Prepare quotes within acceptable margin parameters.
  • Maintain efficient, professional, and friendly relationships with clients throughout the booking process.
  • Regularly contact clients to keep them informed of progress.
  • Encourage clients to complete post-travel questionnaires.
  • Take responsibility for post-travel problem-solving in a professional manner.
  • Exceed client expectations and deliver complete satisfaction.
  • Work closely with the Sales Manager to relay information and assist with sales.

Requirements:

  • Passionate about travel, especially Australasia, South East Asia, Indonesia.
  • Excellent knowledge of the luxury travel industry.
  • Sales-driven and focused.
  • Team player.
  • Articulate.
  • Attention to detail.
  • Keen to progress their travel career.
  • Enthusiastic.


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