Travel Industry Specialist
4 weeks ago
At O50C, we are seeking a highly skilled Travel Consultant to join our team. As a European travel specialist, you will be responsible for creating inspiring trips for our clients, utilizing your in-depth knowledge of South East Asia, Indonesia, Malaysia, New Zealand, and Australia.
The ideal candidate will have a passion for travel, excellent knowledge of the luxury travel industry, and a sales-driven approach. You will be responsible for contacting potential clients, ensuring familiarity with all products developments in your region, and participating in company-sponsored educational trips.
Key Responsibilities:
- Contact potential clients and nurture initial enquiries into active sales leads.
- Stay up-to-date with all products developments in your region.
- Participate in company-sponsored educational trips.
- Attend and participate in all learning opportunities, offering your expertise to the training team where requested.
- Share your expertise to increase knowledge across the business.
- Complete relevant educational pre and post-trip paperwork.
- Use effective questioning techniques to establish client requirements.
- Create bespoke itineraries matching client preferences and requirements.
- Prepare quotes within acceptable margin parameters.
- Maintain efficient, professional, and friendly relationships with clients throughout the booking process.
- Regularly contact clients to keep them informed of progress.
- Encourage clients to complete post-travel questionnaires.
- Take responsibility for post-travel problem-solving in a professional manner.
- Exceed client expectations and deliver complete satisfaction.
- Work closely with the Sales Manager to relay information and assist with sales.
Requirements:
- Passionate about travel, especially Australasia, South East Asia, Indonesia.
- Excellent knowledge of the luxury travel industry.
- Sales-driven and focused.
- Team player.
- Articulate.
- Attention to detail.
- Keen to progress their travel career.
- Enthusiastic.
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