Aviation Analyst

About the Role

We are seeking a highly skilled Aviation / GDS Analyst to join our team. As a key member of our IT department, you will be responsible for analyzing and improving our global distribution systems, ensuring seamless integration with our airline partners.

Key Responsibilities

• Document requirements precisely and fully, creating requirement specifications and working with suppliers to clarify requirements and evaluate their solution proposals.
• Support testing and deployment of new developments, either testing the development yourself or working with testers/business owners to do this.
• Help prepare training materials, ready to hand over to business users.
• Analyze in detail how interfaces should be used to address business requirements, including real-time query/response, database-oriented, file-oriented, and robotic interfaces.
• Recommend and specify exactly how a specific interface is to be used between two systems and be able to read/interpret example messages.
• Use technical knowledge to read and interpret API messages exchanged with suppliers.
• Research, advise, and recommend ways to support important business changes resulting from new technologies, such as IATA New Distribution Capability (NDC).
• Use understanding of finance operations, especially customer invoicing and payment, and supplier settlement to analyze and specify necessary developments.
• Use knowledge of and experience with Global Distribution Systems (GDS) to analyze process improvements and help resolve technical issues.

Requirements

• Advanced user of Microsoft Word and Excel, and familiar with Powerpoint, Visio, and Microsoft Project.
• High-level understanding of current IT architecture approaches and networking (especially TCP/IP).
• Good knowledge of how the travel industry and especially tour operators work, from commercial, operational, and technical points of view.
• Thorough appreciation of the commercial and technical issues involved in selling leisure air travel.
• Experience of working with one or more major Global Distribution Systems (GDS).
• Experience of working with technical aggregators (e.g. Travelfusion).
• Experience with 'on demand' accommodation providers.

Desirable Qualifications

• Knowledge of relational databases and query technology (i.e. SQL and reporting tools).
• General understanding of current Internet/web technology.
• Previous roles as a developer, systems tester, or technical analyst.
• Exposure to interface test tools such as SoapUI or Postman.
• Experience with Travelport Galileo, Smartpoint, Travelport uAPI, Travelport Search Control Console.

Personal Qualities

• Ability to communicate clearly, both verbally and in writing.
• Self-motivated achiever who gains satisfaction from meeting deadlines.
• Ability to work under pressure, take ownership of issues, multitask, and prioritize.
• Strong, adaptable, and resilient.
• Good organization with attention to detail.

What We Offer

• Opportunity to work for a leading travel company.
• Competitive salary.
• Perkbox - discounts and rewards program.
• Company matched pension scheme.
• 25 days holiday, plus bank holidays.
• Free annual travel insurance.
• Long service bonuses.
• Free eye tests.
• Flexible hybrid working trial.
• Cycle to work scheme.
• Discounted holidays and prize draws.