Customer Service Representative

3 weeks ago


Helensburgh, Argyll and Bute, United Kingdom Tesco Full time
About the role

As a Tesco Colleague, you will be responsible for delivering exceptional customer service and ensuring that our customers have a great shopping experience. You will work closely with your colleagues to achieve this goal, and your contributions will be valued and recognized.

Key responsibilities
  • Provide excellent customer service, responding to customer queries and resolving issues in a timely and professional manner.
  • Work collaboratively with colleagues to achieve sales targets and improve customer satisfaction.
  • Be knowledgeable about our products and services, and be able to make recommendations to customers.
  • Contribute to the maintenance of a clean and safe store environment, adhering to health and safety standards.
  • Participate in seasonal, community, and charity events, promoting a positive and inclusive atmosphere.

What we offer
  • A competitive hourly rate, with opportunities for pay increases and bonuses.
  • A comprehensive benefits package, including holiday pay, pension scheme, and life insurance.
  • Opportunities for career development and progression, with training and support to help you achieve your goals.
  • A fun and supportive work environment, with a focus on teamwork and collaboration.
  • Access to exclusive discounts and offers, both in-store and online.

About us
Tesco is a leading retailer, committed to serving our customers, communities, and planet. We believe in the importance of diversity, equity, and inclusion, and strive to create a workplace where everyone feels valued and respected. We are proud to be a Disability Confident Leader, and are committed to providing a fully inclusive and accessible recruitment process. If you are passionate about delivering exceptional customer service and working in a dynamic and supportive environment, we would love to hear from you.
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