Customer Service Representative

4 weeks ago


Huntingdon, Cambridgeshire, United Kingdom Clancy Full time

Job Opportunity: Customer Service Specialist

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and ensuring that our customers receive the highest level of service.

About Us:

Clancy is a leading family-owned construction business in the UK, dedicated to making a positive impact on the lives of families by providing essential services such as fresh drinking water and power to homes and businesses. We prioritize our employees, clients, and the environment, making us a company you can be proud to work for.

Key Responsibilities:

  • Provide timely and effective responses to customer inquiries and concerns.
  • Resolve customer issues and complaints in a professional and courteous manner.
  • Collaborate with internal teams to ensure seamless customer service delivery.
  • Continuously improve customer service processes and procedures to meet and exceed customer expectations.

Requirements:

We are looking for a customer-centric individual with strong communication and problem-solving skills. The ideal candidate will be detail-oriented, proactive, and able to work independently as well as part of a team. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply.

Benefits:

In addition to a competitive salary, we offer a range of benefits including a pension scheme, healthcare, and holiday allowance. You will also have access to Clancy Xtras, our employee benefits programme, and a cycle to work scheme. We are committed to providing a supportive and inclusive work environment that allows our employees to thrive and grow.



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