Executive Director of Digital Transformation

1 month ago


Birmingham, Birmingham, United Kingdom Intercity Technology Full time

At Intercity Technology, we are seeking a visionary Executive Director of Digital Transformation to spearhead our communications division. With a strong background in technology and leadership experience, you will play a crucial role in driving our strategy forward.

About Us

We provide reliable and secure technologies in communications, cloud, and managed services, setting us apart from other technology companies. Our vision is to be the best technology partner to work with – a goal we strive to achieve every day.

We take pride in our achievements, including:

  • A Customer Net Promoter Score of +92.1, making us one of the best telecoms companies to work for.
About the Role

The successful candidate will have substantial experience in a senior management position, preferably in a MD or General Management role. A strong background in the technology industry, working with communications, mobile, UC, telephony, and connectivity, is essential. Leadership of a senior management team is also required.

In this role, you will create and implement divisional strategies aligned with our group strategy. You will evaluate divisional performance and recommend new strategies to improve performance. Additionally, you will manage all business operations in assigned divisions to achieve company goals.

Responsibilities

Your key responsibilities will include:

  1. Crafting and implementing divisional strategies that align with our group strategy.
  2. Evaluating divisional performance and recommending new strategies for performance improvements.
  3. Managing all business operations in assigned divisions to achieve company goals.
  4. Ensuring compliance with legislation, ISO requirements, company policies, and procedures.
  5. Assisting with recruitment, performance evaluation, retention, and employee relation activities.
  6. Identifying skill gaps and providing training provisions in line with functional leads.
  7. Developing and implementing best practices to ensure operational efficiency.
  8. Recommending cost-reduction initiatives while maintaining productivity and quality.
  9. Maintaining close customer focus, driving NPS, and helping win business.
  10. Development of bids, proposals, commercial and contract terms, and conditions.
Requirements

To be considered for this role, you must have:

  • A substantial experience in a MD or General Management role.
  • A strong background in the technology industry, working with communications, mobile, UC, telephony, and connectivity.
  • Leadership of a senior management team.
What We Offer

We offer an attractive salary package, including:

  • An estimated salary of £120,000 - £150,000 per annum, depending on experience.
  • 28 days holiday, plus a day off for your birthday (plus the 8 public bank holidays).
  • Annual pay reviews.
  • Holiday Buy Scheme.
  • All-company bonus scheme.
  • Employee assistance programme.
  • Company pension.

If you are a motivated and experienced leader looking for a new challenge, please click 'apply for this job' today.


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