Automotive Operations Manager
3 weeks ago
Unlock Career Opportunities with Halfords
We are seeking an experienced Automotive Operations Manager to join our team at Halfords, the UK's leading retailer of motoring and cycling products and services. As a key member of our management team, you will play a crucial role in driving business performance and delivering exceptional customer experience.
Company Overview
Halfords is rapidly growing its business with a focus on motoring services and electric mobility. We offer great career opportunities, benefits, and an uncapped bonus scheme. Our company values include creating an inclusive workplace for our colleagues and embracing diversity within our one Halfords Family.
Job Description
As an Automotive Operations Manager, you will work alongside the Centre Manager to provide productive management and leadership, driving profitability and focusing on the customer journey. Your expertise will be divided between the workshop, where you will work alongside technicians, and assisting the Centre Manager with daily sales and customer service.
Key Responsibilities:
- Deliver High Customer Satisfaction: Ensure customers have an excellent experience through effective management practices.
- Coaching and Training**: Provide coaching and training to colleagues to enhance their skills and knowledge.
- Technical Expertise**: Possess technical/mechanical ability or experience, ensuring compliance with health and safety standards.
- Compliance and IT**: Ensure adherence to compliance standards and possess good IT skills, with a willingness to learn in-house systems.
- Time Management and Driving Licence**: Demonstrate good time management skills and hold a current valid driving licence.
Benefits and Perks
As a valued member of our team, you will enjoy various benefits and perks, including:
- Annual Leave**: 5.6 weeks' annual leave, allowing you to recharge and maintain a healthy work-life balance.
- Discounts**: Enjoy discounts on garage bills, groceries, shopping, insurance, days out, restaurants, and more.
- Cycle to Work Scheme**: Participate in our Cycle to Work Scheme and purchase a trade price bike.
- Financial Planning**: Access up to 30% of your salary in advance through Wagestream.
- GP Access**: Enjoy GP access, 364 days a year, 24 hours a day.
- Share Save Scheme**: Join our Share Save Scheme with a 20% discount on shares.
- Pension Scheme and Life Assurance**: Participate in our pension scheme and life assurance programme.
- Health Cash Plan**: Claim back healthcare costs through our Health Cash Plan.
Salary and Bonus
We offer a competitive salary of £28,881 to £34,237 per annum, plus an average uncapped bonus of £7,100 per year. You will also enjoy a 5-day working week, with Sundays off during certain periods of the year.
Why Choose Halfords?
At Halfords, we are committed to creating an inclusive workplace for our colleagues and welcoming applications from all backgrounds. We are an equal opportunities employer and proud to be part of the Halfords Family.
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