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Operational Shift Coordinator

1 month ago

Sheffield, Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full time

Job Summary

We are seeking an experienced Operational Shift Coordinator to join our team at the Sheffield GP Collaborative Centre. As a key member of our administrative team, you will be responsible for providing day-to-day operational shift coordination, supervising call handling teams, and ensuring the effective delivery of services.

Main Responsibilities

  • Develop and implement operational plans to deliver efficient, effective, and innovative services.
  • Assist the GP Collaborative Management Team in delivering services that meet agreed aims and objectives.
  • Manage administrative staff capacity to meet service demands.
  • Work across 24-hour service needs on a rota basis to ensure 24-hour cover.
  • Line manage designated staff in accordance with HR processes and policies.

About Us

Sheffield Teaching Hospitals NHS Foundation Trust is a leading healthcare provider in the UK, and we are committed to delivering high-quality services to our patients. As an Operational Shift Coordinator, you will be part of a dynamic team that values professionalism, respect, and teamwork.

Requirements

  • GCSE level C or above in English and Maths or equivalent qualification/experience.
  • NVQ level 3 qualification or equivalent qualification/experience.
  • IT qualification, European Computer Driving Licence/RSA/ICR III or equivalent qualification/experience.
  • Excellent organisational skills, verbal and written communication skills, and ability to work in a multi-disciplinary team.

Working Arrangements

This is a fixed-term contract for a maximum of 12 months due to maternity leave. The successful candidate will be required to work flexible and varied shifts, including out-of-hours, night duties, and bank holidays.