Digital Knowledge Manager

4 weeks ago


Nottingham, Nottingham, United Kingdom ENSEK LTD Full time

Job Title: Digital Knowledge Manager

Job Type: Full-time

Salary: £45,000 - £60,000 per annum

About ENSEK LTD:

We are a leading provider of software solutions for the energy sector. Our mission is to empower businesses to make data-driven decisions and improve their operational efficiency.

About the Role:

We are seeking an experienced Digital Knowledge Manager to join our team. The successful candidate will be responsible for creating and maintaining a comprehensive knowledge base that supports our employees in delivering exceptional customer service.

Key Responsibilities:

  • Analyse business needs and identify areas where knowledge management can add value.
  • Develop and implement a knowledge management strategy that aligns with our organisational goals.
  • Create high-quality content that is engaging, informative, and easy to understand.
  • Maintain and update the knowledge base regularly to ensure it remains relevant and accurate.
  • Collaborate with subject matter experts to develop training programs and materials.
  • Design and implement processes to promote knowledge sharing across the organisation.
  • Monitor usage patterns and assess the effectiveness of knowledge resources.

Requirements:

  • Strong analytical and problem-solving skills.
  • Excellent communication and collaboration skills.
  • Ability to work independently and as part of a team.
  • Experience with knowledge management tools and technologies.
  • Knowledge of adult learning principles and training methodologies.

What We Offer:

We offer a competitive salary, excellent benefits package, and opportunities for professional growth and development.

Contact Information:

Please submit your application, including your resume and cover letter, to [insert contact information].



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