Digital Knowledge Manager
4 weeks ago
Job Title: Digital Knowledge Manager
Job Type: Full-time
Salary: £45,000 - £60,000 per annum
About ENSEK LTD:
We are a leading provider of software solutions for the energy sector. Our mission is to empower businesses to make data-driven decisions and improve their operational efficiency.
About the Role:
We are seeking an experienced Digital Knowledge Manager to join our team. The successful candidate will be responsible for creating and maintaining a comprehensive knowledge base that supports our employees in delivering exceptional customer service.
Key Responsibilities:
- Analyse business needs and identify areas where knowledge management can add value.
- Develop and implement a knowledge management strategy that aligns with our organisational goals.
- Create high-quality content that is engaging, informative, and easy to understand.
- Maintain and update the knowledge base regularly to ensure it remains relevant and accurate.
- Collaborate with subject matter experts to develop training programs and materials.
- Design and implement processes to promote knowledge sharing across the organisation.
- Monitor usage patterns and assess the effectiveness of knowledge resources.
Requirements:
- Strong analytical and problem-solving skills.
- Excellent communication and collaboration skills.
- Ability to work independently and as part of a team.
- Experience with knowledge management tools and technologies.
- Knowledge of adult learning principles and training methodologies.
What We Offer:
We offer a competitive salary, excellent benefits package, and opportunities for professional growth and development.
Contact Information:
Please submit your application, including your resume and cover letter, to [insert contact information].
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