Customer Experience Associate

3 weeks ago


Winchester, Hampshire, United Kingdom Tesco Full time
About the Role

We are seeking a Customer Experience Associate to join our team at Kings Worthy Express. As a key member of our store team, you will be responsible for delivering exceptional customer service, ensuring our customers have a positive shopping experience. Your role will involve working across various areas of the store, including service, picking, and replenishment, to provide a seamless shopping experience for our customers.

Key Responsibilities:
  • Provide exceptional customer service, greeting customers with a smile and serving them with pride.
  • Build rapport with customers, ensuring they leave the store having experienced a great shopping trip.
  • Take the initiative and make decisions that are right for our customers.
  • Work well within a team and communicate openly with others.
  • Be at work on time, well-presented, and ready to be a brand ambassador.

What We Offer:
  • Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
  • Request flexible working from day one.
  • Access to free wellbeing services with a range of resources to support your mind, body, and life.
  • Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
  • Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes.
  • Uniform provided and policies to support you for all of life's moments, big and small.

About Us:
We are Tesco, one of the UK's leading retailers. Our vision is to become every customer's favourite way to shop, whether they are at home or out on the move. We are committed to serving our customers, communities, and planet a little better every day. We believe that diversity, equity, and inclusion are essential to our success, and we strive to create a workplace where everyone feels welcome and valued.

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