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Customer Service Associate

2 months ago

Winchester, Hampshire, United Kingdom Sodexo Full time
Job Summary

We are seeking a highly motivated and customer-focused Customer Service Associate to join our team at Sodexo in Worthy Down. This is an excellent opportunity for someone looking to start their career or gain experience in retail.

About the Role

The primary responsibility of this role is to provide exceptional customer service, ensuring that customers receive a positive shopping experience every time they visit our store. This involves selling products, operating the till system, and communicating efficiently with colleagues and management.

Main Responsibilities:

  • Sell products and operate the till system accurately and efficiently.
  • Communicate effectively with colleagues and management regarding stock management, including taking deliveries, replenishing stock, and maintaining a clean and organized store environment.
  • Champion new ways of working within the store by adopting an open-minded and proactive approach.
  • Support offers, promotions, and loyalty schemes, contributing to the growth of sales and cost control.
  • Clean the store and facilities regularly, adhering to health and safety standards.
  • Confidently challenge customers who appear under 25 when purchasing restricted items.

Requirements

  • No prior experience in retail? No problem We offer comprehensive training and support to help you feel confident in your role.
  • A good level of product knowledge and services across the store.
  • Digital capability and familiarity with digital tools and applications.
  • An ability to understand customer needs and identify selling opportunities.
  • Adaptability and flexibility to meet changing store demands.
What We Offer

As a valued member of our team, you will benefit from a range of rewards and resources, including:

  • Unlimited access to mental health and wellbeing support through our online platform.
  • An Employee Assistance Programme providing support with everyday issues or larger problems.
  • Access to a free health and wellbeing app offering rewards for maintaining a healthy lifestyle.
  • The Sodexo Discounts Scheme, featuring great deals 24/7.
  • Money Insights and financial benefits via the Salary Finance Platform.
  • The option to save for your future through our Retirement Plan.
  • A death in Service benefit for colleagues who pass away while employed by Sodexo.
  • Opportunities to develop your skills and progress within your career at Sodexo.
  • A Cycle to Work Scheme to promote environmentally friendly transport and fitness.
  • Volunteering Opportunities to support worthwhile causes in our communities.
  • A flexible and dynamic work environment.
  • Competitive compensation, including full training and protective uniform provided.

Packages

  • This role is available for hours per week, spanning 5 days over 7.
  • The hourly rate is £, ensuring a competitive salary for your hard work and dedication.
  • Car parking is available on site, allowing for convenient travel to work.
  • For more information about local transport links, please check here: - - insert destination