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Collection and Delivery Manager

2 months ago

Exeter, Devon, United Kingdom DX Network Services Limited Full time
{"title": "Collection and Delivery Manager", "description": "About the Role

We are seeking an experienced Collection and Delivery Manager to lead and manage our collections and deliveries in an efficient manner, ensuring we deliver great service to our customers every time.

The successful candidate will be responsible for managing a diverse workforce, including sub-contractors, self-employed drivers, and PAYE drivers, to deliver high-quality performance.

Key to this role is the management of the Service Centre and its satellites (if applicable) in the day-to-day collection and delivery network.

Key Responsibilities
  • Lead and manage collections and deliveries in an efficient manner
  • Manage a diverse workforce, including sub-contractors, self-employed drivers, and PAYE drivers
  • Manage direct cost budget
  • Use Microsoft XP (Excel, Word, Email, Access, PowerPoint) or similar database
  • Maintain a calm and rational presence in pressured situations
  • Identify problems and design deployable solutions
Requirements
  • Proven record of delivering great service to customers and managing ongoing customer relationships
  • Experience of managing a diverse workforce
  • Experience of managing direct cost budget
  • Ability to use Microsoft XP (Excel, Word, Email, Access, PowerPoint) or similar database
  • Ability to maintain a calm and rational presence in pressured situations
  • Ability to identify problems and design deployable solutions
What We Offer
  • Competitive rates of pay
  • Company-funded health cash plan
  • Holidays: 25 days increasing with length of service + bank holidays
  • Long service recognition scheme
  • Enhanced maternity and paternity
  • Company pension scheme
  • Life assurance
  • Employee assistance programme including 24/7 virtual GP
  • DX discounts portal
  • Excellent opportunities for career progression
", "lang_code": "en"}