Senior Home Ownership Housing Manager
3 weeks ago
Job Summary
We are seeking a highly skilled and experienced Senior Home Ownership Housing Officer to join our team at the Aster Group. As a key member of our housing management team, you will be responsible for leading a team of Home Ownership Housing Officers and providing a consistent, quality service to our customers.
About the Role
You will be working across a defined area, using a strong supportive leadership style to coach the team and provide sound advice on Aster's behalf. You will also be responsible for picking up complex cases, including ASB and injunctions, and working collaboratively with other teams to ensure great outcomes.
Key Responsibilities
- Lead a team of Home Ownership Housing Officers and provide coaching and support to ensure a consistent, quality service
- Use a strong supportive leadership style to provide sound advice on Aster's behalf
- Pick up complex cases, including ASB and injunctions, and work collaboratively with other teams to ensure great outcomes
- Work collaboratively with other teams to ensure great outcomes
About You
You will have a strong awareness of leasehold management and experience in preparing court documents and attending court. You will also have a full, UK driving licence and access to a vehicle for work purposes.
What's in it for me
We invest in our colleagues because we know if they have a better day at work, the service our customers receive will be better. The Aster Offer includes flexible working, a focus on colleague wellbeing, investment in colleagues' careers and development, and a range of other benefits.
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