Account Manager

1 month ago


London, Greater London, United Kingdom Ottoman Hands Full time
About Ottoman Hands

Ottoman Hands is a pioneering sustainable fashion jewellery brand that combines Eastern and Western design to create unique, handcrafted pieces. Founded in 2010 on London's Portobello Road, the brand has grown organically and become a favourite among celebrities, featured in prominent shows such as Emily in Paris, Game of Thrones, and Sex Education. Our small team is now based on East London's Whitechapel Road, where we design and craft our jewellery in small batches, sourced from our Istanbul workshop.

Job Summary

We are seeking a highly motivated Account Manager to join our team and help us expand our wholesale business during this exciting period of global growth. As an Account Manager, you will be responsible for managing existing customer relationships and developing new business opportunities.

Key Responsibilities
  • Identify and cultivate new accounts and market areas for growth
  • Create focused seasonal and annual sales action plans
  • Organise and lead all buying meetings
  • Manage agents to ensure targets are met, orders and deliveries are organised, samples are sent, and commissions are authorised
  • Work with suppliers to meet customer deadlines and manage critical paths and communications
  • Develop and execute individual business plans to maximise brand growth and development
Requirements
  • Proven experience in client service and sales strategies
  • Strong contacts in the UK and international fashion and jewellery markets
  • Highly motivated, detail-oriented, and results-driven; adaptable with the ability to make an immediate impact
  • Confident, organised, and dynamic with strong initiative
Desired Skills
  • Ability to thrive in a small business culture
  • Capability to identify gaps for continuous improvement and contribute to meeting revenue targets
  • Knowledge of stock management software is essential; familiarity with G Suite, Asana, and Slack is beneficial
  • Proficient in Microsoft Office
  • Strong organisational and prioritisation skills
  • Excellent communication and collaboration abilities

This is an excellent opportunity for a talented and ambitious individual with a passion for sustainable jewellery and a drive to succeed in a dynamic and growing business.

We are proud to be an equal opportunities employer, dedicated to celebrating diversity and fostering an inclusive culture that values uniqueness and collective growth. We recognise the importance of diversity in our business and office environment and actively encourage your application.


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