Room Service Attendant
2 weeks ago
Deliver exceptional service to our guests by preparing and delivering food and beverages to their rooms in a timely and efficient manner.
About the Role:
- Prepare orders according to hotel standards and procedures
- Set tables and trays according to type of food ordered
- Deliver items to guest rooms in an attentive and efficient manner
- Ensure excellent quality service as per the Hotel Standard operating procedure
- Record order details in an electronic system or write them on a receipt
- Collect payment for room service orders from guests upon delivery of food and beverages
- Check in with guests to ensure satisfaction with each food course and/or beverages
- Clean and remove the trolleys/trays from guest rooms and corridor
Requirements:
- Previous experience in a similar role
- Effective management skills
- Negotiation and influencing skills
- Positive attitude
- Excellent communication skills
- Ability to work under pressure
- Good grooming standards
Travel:
St James Park Tube Station – District & Circle Line – across the roadWestminster Tube Station – Jubilee Line (4 Mins Walk)Victoria Station (8 Mins Walk)Waterloo Station (10 Mins Walk)-
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