Room Service Attendant

2 weeks ago


London, Greater London, United Kingdom Hilton Hotels Full time
Room Service Attendant

Deliver exceptional service to our guests by preparing and delivering food and beverages to their rooms in a timely and efficient manner.

About the Role:

  • Prepare orders according to hotel standards and procedures
  • Set tables and trays according to type of food ordered
  • Deliver items to guest rooms in an attentive and efficient manner
  • Ensure excellent quality service as per the Hotel Standard operating procedure
  • Record order details in an electronic system or write them on a receipt
  • Collect payment for room service orders from guests upon delivery of food and beverages
  • Check in with guests to ensure satisfaction with each food course and/or beverages
  • Clean and remove the trolleys/trays from guest rooms and corridor

Requirements:

  • Previous experience in a similar role
  • Effective management skills
  • Negotiation and influencing skills
  • Positive attitude
  • Excellent communication skills
  • Ability to work under pressure
  • Good grooming standards

Travel:

St James Park Tube Station – District & Circle Line – across the roadWestminster Tube Station – Jubilee Line (4 Mins Walk)Victoria Station (8 Mins Walk)Waterloo Station (10 Mins Walk)

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