Retail Department Supervisor
1 day ago
**Department Leadership Role at Company Shop Group**
We are seeking a highly skilled Retail Department Supervisor to join our team in Southampton. In this role, you will be responsible for leading and motivating colleagues to deliver exceptional customer service and achieve sales targets.
About Us:
Company Shop Group is the UK's leading redistributor of surplus food and household products. Our mission is to unlock the full potential of surplus stock, turning what might have been waste into opportunities for our partners and savings for our members.
Key Responsibilities:
- Support the Store Manager in delivering an exceptional department by leading and motivating colleagues to deliver day-to-day operations within your area of responsibility.
- Deliver high store standards and operational statutory compliance across the department ensuring delivery of exceptional customer experience and service, quality, and product availability.
- Ensure that all policies, procedures, and legal obligations are followed as specified by Company Shop Group.
- Responsible for your area of the store's operation and maintaining the department to an exceptional standard.
- Plan and lead the daily huddles for your team, encouraging contributions towards sales and product availability.
- Assist the Store Manager to achieve sales budgets, KPI's, departmental rotas, and provide feedback on maximising sale opportunities.
- Analyse departmental data to identify opportunities and risks and use this to develop a plan of action for your department.
- Act and deputise for other Section Leaders and the Store Manager as required.
- Continuously review waste within your department and seek solutions to reduce wastage where possible.
- Lead and develop colleagues to deliver performance against plan and ensure they deliver the tasks they are accountable for.
Requirements:
- Experience in coaching, developing, and leading teams in a fast-paced retail environment.
- Ability to build and maintain effective working relationships, and be flexible and adaptable to support the needs of the business.
- Lead by example and uphold the Company Shop Group values at all times.
What We Offer:
- Competitive salary £30,236 per annum.
- Free membership to Company Shop for you and 10 nominees.
- Annual Flu Injections, high street & leisure vouchers, and on-site parking.
- Subsidised staff canteen, free tea & coffee, and free fruit Friday.
- Employee Assistance Programme – Grocery Aid.
- Eligible for Costco membership, Cycle 2 Work, and UK Fuel card discounts.
- Contributory pension scheme with death in service benefit.
Location and Shifts:
The successful candidate must be flexible; the role will require working evenings, weekends, and bank holidays. You will work 40 hours per week, 5 days out of 7 (rota basis) between the hours of 6am and 10pm Monday to Sunday.
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