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Investigator - Dispute Resolution Specialist
2 months ago
We are seeking a skilled Investigator to join our team at Adecco. As a leading provider of recruitment and workforce solutions, we are committed to supporting our clients in finding the best talent for their businesses.
The ideal candidate will have a strong background in investigating financial disputes and a keen eye for detail. You will be responsible for:
- Investigating complaints about financial products and services, including insurance, pensions, mortgages, and investments.
- Managing your caseload effectively to meet targets and deadlines.
- Building relationships with clients and stakeholders, including financial businesses and consumers.
- Examining evidence to identify the root cause of each complaint and make fair and reasonable decisions.
- Communicating effectively with all parties involved, using empathy and sound judgment to resolve disputes.
- Preparing clear and concise reports outlining your findings and recommendations.
This is a fantastic opportunity to join a dynamic team and contribute to the resolution of financial disputes. If you have a strong background in investigation and a passion for delivering excellent customer service, we encourage you to apply.
Key benefits:
- Competitive salary and benefits package.
- Opportunities for professional growth and development within our organization.
- Flexible working arrangements to suit your needs.
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual with a passion for investigation, we encourage you to apply for this exciting opportunity.