Reception Team Member
3 weeks ago
About the Role
We are seeking a skilled and friendly Reception Team Member to join our team at The Park Royal Hotel & Spa.
Your Key Responsibilities
- Greet and welcome guests, assigning rooms and handling payment transactions.
- Provide exceptional customer service, ensuring guest satisfaction throughout their stay.
- Manage and resolve guest inquiries and complaints in a professional and friendly manner.
What We Offer
- A competitive salary and benefits package.
- Opportunities for training and professional development.
- A supportive and inclusive work environment.
Requirements
- Previous experience in a customer-facing role.
- Excellent communication and conflict resolution skills.
- Ability to work under pressure and multitask.
Our Company
The Park Royal Hotel & Spa is a 4-star hotel located just outside Warrington. We offer a range of amenities, including a restaurant, lounge bar, and leisure facilities.
We are committed to providing an inclusive and welcoming environment for all guests and employees.
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