Airport Operations Leader

7 days ago


Isleworth, Greater London, United Kingdom DiverseJobsMatter Full time

Are you a strategic leader looking to make a significant impact in the aviation sector?

DiverseJobsMatter is seeking an experienced Operations Leader to join our team at Terminal 5.

As an Operations Leader, you will be responsible for leading a large team of customer colleagues to deliver exceptional customer satisfaction and operational performance.

Your daily focus will be on ensuring the team achieves outstanding standards, embracing continuous improvement while maintaining an unwavering commitment to safety.

This role involves shift-based work to cover 365 days of operation.

The estimated salary for this position is around £60,000 - £80,000 per annum, depending on experience.

Key responsibilities include:

  • Leading a team of customer colleagues to deliver high levels of customer satisfaction and operational performance.
  • Ensuring the team achieves outstanding standards through effective leadership, coaching, and mentoring.
  • Driving continuous improvement initiatives to enhance operational efficiency and effectiveness.
  • Maintaining a strong focus on safety, adhering to regulatory requirements, and ensuring compliance with company policies.


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