Deputy Centre Manager
3 weeks ago
Deputy Centre Manager Job Description
We are seeking a highly skilled Deputy Centre Manager to join our team at Tenpin. As a Deputy Centre Manager, you will play a key role in ensuring our customers have a great time when they visit us. The ideal candidate will be driven, passionate, and have a natural ability to create a fun environment for both our customers and team.
Key Responsibilities:
- Assume day-to-day responsibility for the operational management of the centre
- Strive to achieve a culture that is totally focused on the delivery of the best possible level of customer service
- Lead the team by example, ensuring everyone works together effectively
- Support the General Manager in managing the day-to-day operation of the centre
- Undertake ownership for own training and development to grow into the future role of General Manager
- Support the General Manager in the achievement of all budgets, targets, and KPIs
Requirements:
- Minimum of 1 year's experience in a management role, ideally within leisure, hospitality, or retail
- Passionate about delivering exceptional customer service
- Experience in leading and developing large teams
- Full of determination, enthusiasm, and patience
Benefits:
- Industry-leading bonus scheme
- Enhanced holiday entitlement – 33 days per annum (inclusive of Bank Holidays)
- Enhanced Maternity, Paternity, Adoption leave
- Tenpin Treats – Retailer discounts, Smart Tech, and Best Doctors
- Free Bowling for family & friends
- Free Food (when working 6 hours or more)
- Medicash Health Care Cash Back Scheme
- Employee Assistance Programme
- Free counselling
- Life assurance – 4 x annual salary
- A day off for your birthday
- Long Service Awards
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