Deputy Centre Manager

3 weeks ago


Leeds, Leeds, United Kingdom Tenpin Full time

Deputy Centre Manager Job Description

We are seeking a highly skilled Deputy Centre Manager to join our team at Tenpin. As a Deputy Centre Manager, you will play a key role in ensuring our customers have a great time when they visit us. The ideal candidate will be driven, passionate, and have a natural ability to create a fun environment for both our customers and team.

Key Responsibilities:

  • Assume day-to-day responsibility for the operational management of the centre
  • Strive to achieve a culture that is totally focused on the delivery of the best possible level of customer service
  • Lead the team by example, ensuring everyone works together effectively
  • Support the General Manager in managing the day-to-day operation of the centre
  • Undertake ownership for own training and development to grow into the future role of General Manager
  • Support the General Manager in the achievement of all budgets, targets, and KPIs

Requirements:

  • Minimum of 1 year's experience in a management role, ideally within leisure, hospitality, or retail
  • Passionate about delivering exceptional customer service
  • Experience in leading and developing large teams
  • Full of determination, enthusiasm, and patience

Benefits:

  • Industry-leading bonus scheme
  • Enhanced holiday entitlement – 33 days per annum (inclusive of Bank Holidays)
  • Enhanced Maternity, Paternity, Adoption leave
  • Tenpin Treats – Retailer discounts, Smart Tech, and Best Doctors
  • Free Bowling for family & friends
  • Free Food (when working 6 hours or more)
  • Medicash Health Care Cash Back Scheme
  • Employee Assistance Programme
  • Free counselling
  • Life assurance – 4 x annual salary
  • A day off for your birthday
  • Long Service Awards


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