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Regional Service Director

4 weeks ago

Bath, Bath and North East Somerset, United Kingdom Rotork Full time

Job Description

This is a critical role responsible for all service sales and delivery across the North EMEA region. You will oversee a network of in-country National Service Managers and Service Sales teams to drive strong aftermarket service delivery through the development of a regional service business strategy and budgets.

The Opportunity

Reporting to the Director of Site Services, you will have 6 reports and together you will tackle regional objectives and drive business growth.

Key Responsibilities

  • Ensure quality service solutions and customer satisfaction
  • Drive adoption and compliance with global services tools and safety programs
  • Engage in strategic planning, support budget development, and ensure adherence to health and safety policies
  • Provide direction and support to Sales, Operations, and Service Managers
  • Oversee projects within the Service Department

Requirements

  • Technical degree or relevant qualification
  • Minimum 5 years of experience in a service leadership position with a proven record of success
  • Proficiency in management skills, project management, and site team management
  • IT proficiency, including service software and Microsoft Office applications

About Rotork

Rotork is the market-leading global flow control and instrumentation company, helping our customers manage the flow of liquids, gases, and powders across many industries worldwide.

Our purpose is Keeping the World Flowing for Future Generations.

We're respected and admired for our people, performance, and products. Our success flows from our commitment to engineering excellence, and that's what we will always pursue, safely and sustainably.

We're going through an exciting period of change and growth, building on our existing market leadership. It's a great time to join us and make an impact in shaping the future of our business.