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Store Operations Manager
2 months ago
About the Role
We are seeking a skilled and motivated Shift Leader to join our team at Tesco. As a Shift Leader, you will play a key role in ensuring the smooth operation of our store, providing excellent customer service, and leading a team of colleagues to deliver a world-class shopping experience.
Key Responsibilities
- Manage and coordinate duty shifts, ensuring the store is well-stocked and clean, and that customer expectations are exceeded.
- Provide exceptional customer service, listening to customers and helping to resolve any issues.
- Coach and develop colleagues, providing feedback and guidance to help them improve their performance.
- Lead by example, setting a high standard for yourself and your team, and promoting a positive and inclusive work environment.
- Monitor store performance, identifying areas for improvement and working with managers to implement changes.
What We Offer
As a Shift Leader at Tesco, you will receive a competitive rate of pay, starting from £14.28 an hour, with opportunities for progression and development. You will also have access to a range of benefits, including a minimum of 16 guaranteed hours per week, flexible working arrangements, and the opportunity to work in a fast-paced and dynamic retail environment.
Why Join Us?
At Tesco, we are committed to providing our customers with a world-class shopping experience. As a Shift Leader, you will be at the heart of this mission, working with a talented team of colleagues to deliver exceptional customer service and drive business success. If you are a motivated and customer-focused individual who is passionate about retail, we would love to hear from you.