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Customer Service Liaison Representative

1 month ago

Newton Abbot, Devon, United Kingdom Wise Employment Full time
Overview of Customer Service Role

We are seeking a friendly and detail-oriented individual to join our client, a well-known online retailer, as a Customer Service Advisor - Live Chat & Email only.

This is a temporary position with a real opportunity to become a permanent member of staff. As a customer-focused team player, you will handle customer inquiries via email and live chat, providing excellent service at all times.

Key Responsibilities:

  • Handle customer emails and live chats efficiently
  • Provide exceptional customer service in a fast-paced environment
  • Maintain accurate records and escalate issues when necessary

Requirements:

  • Prior experience in a customer-facing role or equivalent environment
  • Excellent communication and interpersonal skills
  • Able to work independently and as part of a team
  • Familiarity with IT systems and software

What We Offer:

  • A competitive salary of £11.66 per hour
  • Full training provided for the role
  • A supportive and dynamic work environment
  • Opportunities for career growth and development

About the Location:

The role is based in Newton Abbot, offering easy access to local transportation routes. If you are passionate about delivering exceptional customer service and have a keen eye for detail, we encourage you to apply for this exciting opportunity.