Airport Retail Manager

1 week ago

Hounslow, Greater London, United Kingdom The Estée Lauder Companies Inc. Full time

As an Airport Retail Counter Manager with The Estée Lauder Companies Inc., you will be responsible for the overall operation of your terminal, ensuring the achievement of all retail targets and identifying and executing retail driving initiatives. You will develop the total terminal business to maximize potential, manage recruitment, training, and development for all the Clinique consultant team, and lead by example to maintain an effective and efficient business.

Key Responsibilities:

  1. Retail Business Management: Analyze the business, retail results vs targets, MOB%, IPT, ATV, identifying areas of opportunity and growth. Implement and manage a 6-month planner of activity that will ensure the achievement of targets using Brand strategy.
  2. Team Management: Lead and motivate all team members through in-store coaching and by setting clear objectives and reviewing regularly to ensure the achievement of all brand key performance indicators and fiscal targets.
  3. Stock Management: Monitor stock levels generally and specifically on hero lines, taking prompt action to ensure agreed optimum stock levels are maintained.

Requirements:

  1. Previous experience in retail.
  2. Previous management experience within similar roles.
  3. Ability to work Travel Retail hours including 4am starts, evening, weekends, and special events in a fast-paced work environment.
  4. Applicants must have an in-date passport to work in the airport.

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