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Senior Credit Controller
2 months ago
This role is responsible for leading the credit control function across multiple international markets, ensuring timely collection of outstanding debts while maintaining positive relationships with customers.
Key Responsibilities:- Credit Control Management:
- Oversee the credit control process for international customers, ensuring adherence to company policies and procedures.
- Monitor and manage the collection of outstanding invoices to reduce the overall debtor days.
- Customer Account Management:
- Maintain and update customer credit information and ensure accurate records are kept.
- Build and maintain strong relationships with international customers to facilitate timely payments.
- Debt Recovery:
- Implement effective strategies for chasing overdue payments, including email, phone calls, and letters.
- Liaise with legal departments or external agencies when necessary to recover outstanding debts.
- Reporting and Analysis:
- Prepare regular reports on the status of outstanding debts, debtor days, and cash flow projections.
- Analyze trends in payment patterns and provide recommendations to senior management for improving credit control processes.
- Process Improvement:
- Identify and implement improvements in the credit control process to enhance efficiency and effectiveness.
- Stay updated with international credit control regulations and best practices to ensure compliance.
- Team Collaboration:
- Work closely with the finance team, sales department, and other relevant stakeholders to resolve any credit control issues.
- Provide support and training to junior staff members on credit control procedures and systems.
- Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
- Proven experience as a Credit Controller, preferably in an international or multi-currency environment.
- Strong understanding of credit control principles, practices, and regulations.
- Excellent communication and interpersonal skills, with the ability to build relationships with international clients.
- Proficiency in accounting software and Microsoft Office Suite, particularly Excel.
- Strong analytical and problem-solving skills.
- Detail-oriented with the ability to manage multiple tasks and deadlines.
