Public Service Outreach Coordinator

1 week ago


Blackburn, Blackburn with Darwen, United Kingdom Capita Full time

Capita is seeking a skilled PUBLIC SERVICE OUTREACH COORDINATOR to join our team. As a key member of our community outreach program, you'll work from home, visiting customers across the Enfield area to help them understand and comply with TV licensing regulations.

About the Role

Your primary responsibility will be to conduct door-to-door visits to properties without a TV license, explaining the process of obtaining one and finding a suitable payment plan. This is an excellent opportunity for someone who enjoys interacting with people and has strong communication skills.

Key Responsibilities

Your duties will include:

  • Conducting door-to-door visits to properties without a TV license
  • Explaining TV licensing regulations and payment options
  • Helping customers find a suitable payment plan
What We Offer

We offer a competitive annual salary of £33,400, as well as a company car or £3700 annual car allowance paid monthly, mileage allowance based on HMRC rates, and a comprehensive benefits package, including:

  • 23 days' holiday (rising to 28) with the option to buy extra leave
  • A paid day out of the office to volunteer for our charity partners or a cause of your choice
  • Company matched pension and life assurance
  • Cycle2work scheme and 15 weeks' fully paid maternity, adoption, and shared parental leave


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