Medical Scheduling Coordinator
2 days ago
As a Medical Scheduling Coordinator with Marion County Public Health Department, you will play a vital role in providing exceptional patient care and ensuring seamless appointment scheduling processes.
The estimated annual salary for this position is $43,500 - $55,000, depending on experience.
Job Description:
- Schedule patient visits, including new, follow-up, cancellations, and rescheduling requests
- Obtain accurate patient information for medical records, governmental requirements, billing, and third-party payer needs
- Validate medical, demographic, insurance, and financial data in a timely and courteous manner
- Provide patient education about coverage and liabilities, communicate possible payment obligations, and connect patients to a financial counselor if needed
- Promote collaboration and service center success
- Function as an integrated team member and work collaboratively with other staff and providers to improve patient experience and department efficiency
- Maintain accountability for accuracy of data collected and entered into systems
- Electronically verify patient's demographic and insurance information
- Participate in quality improvement processes as requested by supervisor/manager
- Follow cash handling policies and procedures
Requirements:
- Accredited Bachelor's degree or minimum one (1) year of experience in call center, patient registration, scheduling, office, banking, customer service, or related medical field using computers required
- High School Diploma or equivalent required plus post-secondary education courses or certification in business, computers, and Office Management; Associate's degree is preferred
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