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Senior Operations Director

1 month ago


Colchester, Essex, United Kingdom East of England Ambulance Service Trust Full time
Our Commitment to Excellence

At East of England Ambulance Service Trust, we are committed to delivering exceptional patient care and outcomes. We recognize the importance of investing in our staff, providing them with the necessary training and resources to excel in their roles.

Job Overview

The Head of Operational Excellence will be responsible for leading a team of operational staff, ensuring the delivery of high-quality services that meet or exceed customer expectations. This position requires strong leadership skills, with the ability to develop and implement strategies to achieve operational excellence.

Key Responsibilities
  • Lead Operational Staff: Direct and motivate a team of operational staff, ensuring seamless day-to-day operations.
  • Develop and Implement Strategies: Develop and implement strategies to achieve operational excellence, including the development of policies, procedures, and guidelines.
  • Monitor and Evaluate Performance: Continuously monitor and evaluate performance, identifying areas for improvement and implementing corrective actions.
  • Collaborate with Stakeholders: Work closely with stakeholders, including the Service Delivery Manager, to ensure effective communication and collaboration.

This role offers a competitive salary package, with an estimated £65,000 - £75,000 per annum, depending on experience. In addition, you will receive a comprehensive benefits package, including pension scheme, life assurance, and annual leave.