Workshop Operations Manager
3 weeks ago
MC Group Ltd is seeking a skilled Workshop Operations Manager to join our team at the Burgess Hill depot. As a key member of our workshop team, you will be responsible for ensuring the efficient and effective operation of our workshop, delivering high-quality repairs and services to our customers.
Key Responsibilities:
• Motivate and manage a team of technicians to achieve efficiency and productivity targets
• Delegate technical work to technicians based on their skill set
• Ensure repair and service work is carried out to a high standard, monitoring quality
• Maintain accurate paperwork in all areas
• Process job cards in a timely manner to meet daily WIP targets
• Liaise with customers and suppliers, dealing with customer queries and complaints
Requirements:
• Excellent organisational skills
• Strong leadership and communication skills
• Good technical knowledge
• Experience of running HGV or PSV workshops
• Experience of managing people
• Good IT skills
• Ability to work under pressure
What We Offer:
• Competitive salary
• Profit-related bonus
• 31 days holiday inclusive of bank holidays rising to 33 with service
• Company contributory auto-enrolment pension
• Opportunities for professional development and career progression
• Supportive and collaborative working environment
• Free life assurance
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