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IT Support Specialist
2 months ago
We are seeking a highly skilled and experienced IT Support Specialist to join our team at NHS Midlands and Lancashire Commissioning Support Unit. As a Field Support Engineer, you will play a critical role in providing technical support and maintenance services to our internal and external clients.
Key Responsibilities- Provide technical support and maintenance services to internal and external clients
- Install, configure, and troubleshoot desktop technologies and software
- Develop and maintain technical documentation and knowledge base
- Collaborate with cross-functional teams to resolve technical issues and improve service delivery
- Stay up-to-date with the latest technology trends and advancements
- 3+ years of experience in IT support and maintenance
- Strong knowledge of Microsoft Windows Operating Systems and MS Office Suite
- Excellent troubleshooting and problem-solving skills
- Ability to work autonomously and as part of a team
- Strong communication and interpersonal skills
- Valid British driving license and access to a vehicle
- NHS Discounts
- Car leasing - NHS Fleet Solutions
- Extra days off for Volunteering
- Childcare Vouchers
- Fantastic Pension
- Training and Development
- Standard holidays + Bank holidays increasing with service
NHS Midlands and Lancashire Commissioning Support Unit is a leading provider of commissioning support services to the NHS. We are committed to delivering high-quality services that meet the needs of our clients and stakeholders. Our team is passionate about making a difference in the lives of our customers and communities.
Person Specification- A Level IT studies, Diploma in IT, Degree
- ITIL, SDI
- PC Installation, Troubleshooting Windows OS, Networking, ITIL, Clinical Application Support, Office Suite
- 3 Years IT support, Troubleshooting, Installation/Configuration, Project Experience
